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FAQ

1. Can you make the customized brand?(OEM ?)

We are an OEM /ODM manufacturer, we can help you sampling & formulating,

sourcing and purchasing of raw material and packaging materials, artwork design...


2. Do you have any other packages?
Yes, we can change the packages as your request. We can introduce you the others package at first; you can also send the wrapped style you like to us, we will ask the purchase department to find a resemble one for you.


3.What is your MOQ ?
A:For private lable ,MOQ is 5000pcs ~10000pcs , depends on different products
B:If order our stock , MOQ is one carton for each item , and more than 10cartons , we offer free shipping to your shipping agent's warehouse in Guangzhou


4. Does your product have any Authorized Representative Certificates?

A:Certificates for Factory: ISO 9001:2000, FDA China;
B:Certificates for Product, SGS, Intertek, MSDS, CFS, SASO, Health Certificate;
If you need the special export certificate we can help you to apply it, and the application fee is on your account.


5 ,Can I have free samples ?
yes , usually we can supply 2-3 free samples if the freight fee is collected

6, what about your payment term ?
A:Mass production:By T/T, L/C
B:For sample By Paypal/Western Union ...


7.How about lead time ?
A:For private lable , normally need 30-35days
B:If order stock  ,we will arrange delivery once confirm your payment .


8.How about shipment method ?
For samples , we normally send by DHL,TNT, Fedex, Aramex or other express.
If big cargo , we will ship by sea , you can find a shipping agent by yourself , or we can recommend you some good shipping agents .






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